Returns & Exchanges
At Comfort Candle Company, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, you may return or exchange unused items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Carefully repackage your unused candles in their original boxes with protective padding to ensure they arrive back to us safely.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your full refund or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing